Your satisfaction is our top priority. If something isn't right, we're here to help.
Return Window:
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Items can be returned within 14 days of delivery.
Eligibility:
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Products must be unused, in original packaging, and in resellable condition.
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Certain items (e.g., sale items or custom orders) may not be returnable.
Refund Process:
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved returns will be refunded to your original payment method within 5–7 business days.
How to Initiate a Return:
Email us at info@nuracasa.com with your order number and reason for return. We'll guide you through the process.
